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What Every Manager Should Know About How to Overcome Boredom
Do you find yourself easily becoming bored or tired at work for no apparent reason? If that's the case, then pay close attention. Research has shown that fatigue and a... Read More
Managers? Biggest Blunders
Nobody's perfect, including the boss. Managers, we polled recently, acknowledged making a number of mistakes, from not recognizing staff accomplishments to inadequate communication to poor hiring decisions. Here is a... Read More
Toxic Bosses
What's everyone's favorite topic around the water cooler? Bad bosses! You know, the ones who make life in the office unbearable? Here are some of the more common varieties you'll... Read More
Do You Need a Personal Assistant?
It's great to be multi-skilled?be able to type your own correspondence, do your bookkeeping, answer all phone calls, prepare your PowerPoint presentations, organise your own travel, seminars, pick up and... Read More
Too Much Time Treating Symptoms
A man drives down the highway each day on his way to work. On Monday he gets a flat tire. Like anyone else, he takes his lumps, changes his tire,... Read More
Making a Decision to Outsource: Driving Factors
Most executives view offshore outsourcing most of all as a source of cost reducing. The greatest savings are expected to come from lower labor cost and reduced project timelines. However... Read More
Business Opportunity - Leverage Your Employees!
As a business asset, they don't sit well on the P&L statement. They aren't valuable like a piece of machinery, or an office block. There is no assignment of currency... Read More
Once Upon a Conflict
Once upon a time there lived an innocent, hardworking manager. One day he dared to wander from the safety of his open-concept office to speak out at a team meeting.... Read More
25 Super-Practical Steps to Build Your Business!
For the past several weeks, we have focused on some wonderful but (to my way of thinking) rather fancy ideas about life. I wrote about motivation (I don't believe in... Read More
Character: Is It Necessary In Leadership? (Part Two)
In the first part of this two part article, I talked about the importance of character in leadership. After all, the best leadership involves the people bonding with the leader... Read More
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Dont Get Caught With Your PR Down
Why risk the embarassment when with a little basic PR training, you as a business, non-profit or association... Read More
The Professor Makes A Minus Power Move
If you think the power move has costs, consider the alternative. We are talking -- four friends --... Read More
You Cant Afford the Luxury of Disengaged Employees
In today's business environment with increases in staff reductions and rapidly changing roles and responsibilities, it is crucial... Read More
Don?t Forget Where You Came from - Why the Past is Important in Implementing Business Change
Much of the literature and advice on implementing business change focuses on knowing where you are going and... Read More
5 Management Decision Making Lessons from a Long Shot. A Heartening Belmont Victory
Like many, I watched the 134th Belmont Stakes hoping to see the first Triple Crown in 24 years.... Read More
Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program
This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the story of... Read More
He Hate Me: Turning Their Bad Attitude Into Your Great Results
"He Hate Me" was the nickname of Rod Smart, a leading rusher in 2002 for the Las Vegas... Read More
Finding the Right Way to Motivate Your Employees
Fear, Incentives and GrowthZig Ziglar says that there are three main ways to motivate people in general and... Read More
Classifying Motivational Needs
While there exist several useful definitions of motivation, for our purposes we will define it as an individual's... Read More
The Dripping Faucet in Every Organization
Each day millions of workers spend 8 hours or more at their respective jobs with many contributing to... Read More
Preparing For ISO 9001 2000 Registration
The steps need to be taken to prepare an organization for ISO 9001 2000 registration:Whilst the following text... Read More
The Top 5 Signals That Your Business Is Running You
Starting your own business is a great undertaking but running the day-to-day aspects of your business is the... Read More
Success at Work : People Skills : Dealing with New Ideas
Re-organizing, re-engineering, re-training, down-sizing, outsourcing, changing-changing-changing. Organizations today think they need to be constantly changing or... Read More
Competencies for HR Professionals in Knowledge-based Industry with Reference to IT, ITES-BPOs
Introduction"High performing HR function affects bottom line nearly 10%"- A surveyCompetencies have become integral part of... Read More
Training and ROI (Return On Investment)
Statistics consistently reinforce that the biggest challenge in today's contact center environment is agent training. Turnover... Read More
Tales from the Corporate Frontlines: Training is in the Eye of the Beholder
This article relates to the Training competency, commonly evaluated in employee surveys. It comments on the... Read More
Tales from the Corporate Frontlines: The Best Incentives are Free
This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the... Read More
New Leadership For A New War
Military analysts call this "asymmetrical" war (as if war has a terrible symmetry); and we know... Read More
Leadership Skills Means Turnover is Not a Problem
"Ha!" you say. "For someone to make a statement like that, they obviously haven't worked in... Read More
Lack of Operations Manuals Stunting Your Growth?
Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack functional Operations Manuals? 2. Use a... Read More
The Most Important Thing Youll Ever Do
The wellspring of confidence is belief. When you believe in something, you accept and have conviction... Read More
Improvements In A Large Public Electric Utility In South America
The company decided to develop and implement an improvement program. The main thrust was to propose... Read More
The High Cost of Employee Turnover Among Project Managers
Imagine for a moment this scenario from a frustrated Senior Manager of a large pharmaceutical organization:... Read More
The ?Better People? Fallacy
It's easy enough to convince your own staff that better people will prevail, even against the... Read More
Management Coaching to Improve Relationships with Work Associates
As a recent employee to your job, you are becoming familiar with the work environment and... Read More
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